Frequently Asked Questions

Does the train run on time?
We make every effort to depart and return on time. However, delays are always possible.
Are there restrooms on the train?
Yes, each passenger car has its own restrooms for both Men and Women. There are also restrooms at the Jasper Train Depot and the French Lick Depot as well.
Can I bring an animal on board the train?
We do not allow animals on board the Spirit of Jasper Train, with the exception of service animals. Please notify an attendant if you have a service animal.
Can we bring food and drinks onto the train?
No, passengers may not bring their own food and drinks onto the train. The train offers a cash bar and light snacks will be available for purchase on the train. Please note that credit cards will not be accepted once aboard.
Do we need to buy tickets prior to the date of departure?
With the exception of the Ride and Dine excursion, seats that have not been purchased in advance are sold at the Train Depot two hours prior to train departure. However, in order to insure tickets for the excursion you desire, advance on-line purchase is recommended.
Do you allow children aboard the Spirit of Jasper Train?
Children are always welcome and must have a ticket. We recommend caution to parents of infants and toddlers who might have a difficult time “relaxing” for the duration of the trip. Due to the general movement of the train or the rare potential for a sudden stop, children cannot walk about the cars unattended. Due to safety issues, strollers and carriers are not permitted onboard.
Do you assign seats?
Seats are available on a first-come, first-served basis, unless an entire car has been chartered. If a car has been chartered, the attendants will notify passengers which cars are available for seating.
Does my child require a car seat to ride the train?
No, regulations do not require the use of car seats.
How can I purchase gift certificates?
We offer several methods to purchase gift certificates. Buy online or over the phone by calling the Jasper Parks & Recreation Department 812-482-5959. You can also purchase tickets in person Monday through Friday at the Jasper Parks & Recreation Department, 1301 St. Charles Street, Jasper IN 47546 between the hours of 8:00 a.m. and 4:00 p.m. Finally, gift certificates can be purchased the night of the event at the Jasper Train Depot ticket office.
How do we purchase tickets for the train?
There are three ways to purchase tickets; in preferred order, they are:

  1. Purchase tickets online!
    • Check our Calendar of Events.
    • Select your event and pay by credit card.
    • Print off your voucher immediately at home on your own printer.
    • Arriving at event, proceed into the depot with your electronic voucher and receive a boarding pass, which is required for anyone who wishes to enter the train.
  2. Purchase tickets over the phone or in person
    • Call the Jasper Parks & Recreation Department at 812.482.5959.
    • Purchase tickets in person Monday through Friday at the Jasper Parks and Recreation Department, 1301 St. Charles Street, Jasper IN 47546 between the hours of 8:00 a.m. and 4:00 p.m.
    • Pay by credit card for phone purchases, or by credit card or cash for in-person purchases.
  3. IF AVAILABLE, you can purchase tickets at the train depot beginning two hours until 5 minutes prior to departure on the day of the excursion. This does not apply to Ride and Dine trips for which tickets must be purchased at least 48 hours in advance.  We accept credit cards only. No personal checks are accepted.
What is your cancellation policy?
You have until the Monday before the scheduled trip to call in and cancel. No refunds can be given, however, tickets can be exchanged for another ride.
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